AI-Driven Customer Centricity

Speaker – Daniel Gebler, CTO, Picnic Supermarkets

Picnic is the world’s fastest growing online supermarket that makes grocery shopping simple, fun, and affordable for everyone.

In this session, Daniel will show you how Picnic transformed an already convenient shopping experience into a delightful ultra-fast shopping blitz-stop.

  • Get a behind the scenes view of Picnic’s deep-learning based behavioural analytics and prediction engine.
  • Take the journey of Picnic’s ups-and-downs of product, category and promotional recommendations of FMCGs.
  • Understand why the failures are just as important as the successes.

Picnic are now we are able to predict with >95% likelihood the top 12 articles each customer will purchase in their next order. That’s something worth sharing.


Location: Date: May 28, 2019 Time: 11:30 am - 12:00 pm Daniel Gebler